Accessibility Statement

To help us make the Carnegie Community Hub website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Hearing websites

There are some programs available which allow your computer to talk to you.

Windows users

Windows Narrator is a basic screen-reading program, offering speech feedback for all menus and dialog boxes, Windows Explorer and Notepad but will not speak out whole Word documents or web pages. There are, however, a number of text to speech programs available any selected text to be spoken back to the user.

  1. Click the Start button and then click the Settings icon, which resembles a gear. …
  2. Click “Ease of Access.”
  3. In the pane on the left, click “Narrator.”
  4. In the “Use Narrator” section, turn the feature on or off by clicking the button labeled “Turn on Narrator.”

Mac OS

Go to ‘System Preferences’ and select ‘Accessibility’. From here you can turn on the text to speech function.

Text size

You can control the size of the text and change fonts if you wish. Here’s how…

To change the text size in Internet Explorer (a typical Windows browser)

  • Select View in the menu bar
  • Select Text Size
  • You’ll get a list of different font (text) size options –choose the size that’s appropriate for you.

To display web page text in a different font in Internet Explorer

  • Go to the Tools menu and click on Internet Options
  • On the General tab, click Fonts
  • In the Web page font and Plain text font lists, click on the fonts that you want to use.

To change the text size in Chrome (a typical Mac OS X browser)

  1. Open Chrome.
  2. Click the Customize and control Google Chrome icon in the upper-right corner of the browser window.
  3. Increase or decrease the font size by clicking the + (plus) or – (minus) in the Zoom section of the menu. The browser’s default zoom level is 100%.

To display web page text in a different font in Chrome

  1. Open your Chrome Browser.
  2. Click on the dotted line(menu button) located at the top-right.
  3. Click on settings.
  4. Click on customize fonts.
  5. Select a font of your choice, edit and restart your browser.

To change the text size in Safari (a typical Mac OS X browser)

  • Select the View menu from the Finder bar
  • Select Make Text Bigger and choose the size that’s appropriate for you.
  • In addition to text size – the font type (i.e. Arial, Verdana, etc) is also selectable via the browser.

To display web page text in a different font in Safari

  • Select Safari in the menu bar then Preferences
  • Go to Appearances and choose the font
  • Click on the red button to close the window

Make the mouse pointer bigger

Windows users

  • Click Start button > Control Panel > Switch to Classic View > click on Mouse icon
  • Select Pointers tab > choose a mouse pointer > click OK

Mac OS users

  • Select the Apple button in the menu bar > System Preferences
  • Go to Accessibility > Mouse & Track pad
  • Make the mouse pointer bigger by sliding the Cursor Size bar

Slowing down the mouse

Windows user

  • Click on Start button > Control Panel > Switch to Classic View
  • Click on Mouse icon > select Pointer Options tab > adjust Select pointer speed > click OK

Mac OS X users

  • Go to Apple icon in the menu bar > System Preferences > Accessibility
  • Select the Mouse and Trackpad tab > change the Tracking Speed slider to adjust the speed

Useful information for different browsers and devices

The way you experience this website can be adjusted through your browser or phone settings. These websites provide further advice for your browser or device.


For information about accessibility options using a Windows PC see Windows Accessibility features


For information about accessibility options using an Apple PC see Apple accessibility for OSX

On an iPhone or iPad

For information about accessibility options using an iPhone see  Apple accessibility for iPhone

On an Android device

For information about accessibility options using an Android device see the Android accessibility help centre